Repotting: May
From May 2006
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Rosemary Roberts, Internet Radio Host
The Master of her Own Voice
By Judy Fertig PannetonWhen it’s showtime at this Loomis home, you’ll find the host in front of a computer microphone, dressed in a favorite pair of gray sweatpants and an oversized denim shirt. The dogs, Jessie and Bella Blue, have already been warned they’re in a “no barking zone.” Recording is under way: “Hello, welcome back to ‘The Patient’s Voice.’ This is Rosemary Roberts.”
“The Patient’s Voice” is no ordinary radio program. Its focus is healthcare and it can only be heard online. The content is driven by Roberts’ passion to inform and by feedback she gets from consumers. Both creator and host of the show, Roberts also helps other businesses get their messages into the online-radio format through her company, Girl On Point.
No one is more surprised than Roberts to be at this point in her career.
She has spent more than 20 years working at several area clinics, doctor’s offices and hospital emergency rooms as a medical assistant, clerical coordinator, patient educator or clinical manager. In 1976, Roberts took a gamble while applying for a medical assistant job with a Del Paso Heights health clinic. “I beat out seven more-experienced applicants by first offering to work two weeks for free to prove my stuff, and the doctors all chose me in the end,” Roberts recalls.
She was one of those who went beyond the job description whenever she saw a need from her clients, especially in understanding medical terms, procedures and options. In 1982, she was working at an obstetrician’s office where a 36-week pregnant Laotian immigrant complained of feeling sick, and her lab results proved she was in trouble. The on-call physician wouldn’t help, so Roberts called a hematologist friend who offered to see the woman in his office, then she drove the woman there. The doctor ordered an emergency admittance to a nearby hospital after diagnosing a life-threatening condition.
Continued...
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