Continuity Requires Recovery Plans
Service Break = Shutdown Regardless of what causes a break in service, the net result is that a shutdown is a great opportunity for your competition to play the savior by taking care of your customers in your absence.
In more severe cases, there’s also the chance your company could face fines or other penalties for failing to deliver products or services it’s contractually obligated to provide to downstream customers.
Paul Jacks, deputy director for response and recovery in Gov. Arnold Schwarzenegger’s
Office of Emergency Services, says many business owners mistakenly presume the best way to prepare for that possibility is to pay a visit to their insurance agent.
“Too many believe risk management just means buying more insurance to cover the losses they suffer when something bad happens,” Jacks says. “They don’t think about mitigation.”
He says the OES is working to convince Sacramento Metro Market businesses that the best time to deal with a disaster is before it arrives on their doorstep. A major part of that effort is the annual Disaster Resistant California Conference, a joint partnership between the OES and private industry.
Developing Best Practices
The conferene brings state, federal and local emergency management professionals together with business leaders to develop a core of best practices for disaster mitigation and recovery planning. The event, held last month (May) at the Sheraton Hotel in downtown Sacramento, drew more than 100 exhibitors and 600 attendees from around the state.
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