The Quota: Novembe
From November 2005
Community Comments
Spark a community dialogue. Be the first to contribute by adding your comments.
Take the Hit and Move On
By W. Grant Eppler
It is inevitable, no matter what you sell, at some point a customer will want to return your product. Thus, you face the dreaded un-sale. Un-sales come in many different categories:
The unravel: Your deal has fallen apart and you must now pick up the pieces.
The return: Your customer decides not to keep your product and wants their money back.
The exchange: Your customer wants to trade the item, and get credit for another item.
The partial sale: Your product has an obvious flaw and/or the customer uses part of the
Continued...
The Magazine
Site Links
Prosper Plus +
- Get Prosper Plus to receive e-mail alerts, special event invites, and content that interests you.
Community
- Join the Community and start participating. It's fast. It's easy. It's free.
Advertise on this site! Show your support for the Prosper Network and reach influential thought leaders and web users like yourself. Contact us to find out how.
© 2004-2007 Prosper Media, LLC. All Rights Reserved. Terms of Use | Privacy Policy
The materials on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Prosper Media, LLC.
Community Comments