Insomnia: April 2005
By Georgene Waterman | Dated July 5, 2006
Community Comments
How to Keep New Employees
by Georgene Waterman
Question
I am the owner of an El Dorado Hills company, with 28 employees, that provides computer
networking, installation and support to companies outsourcing their IT. Our customers are mostly California governments, banks, schools and title companies.
Recently my general manager decided to leave the company and is taking one other key employee with him. They are leaving in the middle of a large project. Their leaving came as a big surprise to me -- neither of them ever talked to me about being unhappy. I am not quite sure how to handle this situation. Our company cannot complete the project without these key people.
Rest Assured...
People do not leave their present employer if all their needs are met. First, you need to have an exit interview with these people and find out what happened. Most employees will not give the real reason for leaving their employer but a reason that seems to be appropriate or acceptable to the employer. An exit interview can sometimes expose the real reason.
Continued...
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